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Refund Policy

PORTNOV

Refund Policy

If the student signed the Enrollment Agreement but never attended the course, or cancelled the Enrollment Agreement prior to or on the first day of instruction, the School will refund the amount paid less the amount of $250.00 for the registration fee.

If the student has attended the course and withdraws from the course after the first day of instruction but prior to completion of the course, or otherwise fails to complete the course or the period of enrollment, a student who has completed 60 percent or less of the course will be paid by the School a prorated refund of the unused portion of tuition. Refund will be paid within 30 days following the date upon which the student’s withdrawal has been determined.

If the School cancels or discontinues a course, the School will make a full refund of all charges paid for the course that was not provided. The refund will be paid within 30 days following the date upon which the course has been determined as cancelled or discontinued.

If the student has received federal student financial aid funds, the student is entitled to a refund of moneys not paid from federal student financial aid program loans.

Example of calculating a prorated refund.
A student has completed 16 hours out of 160 hours of tuition, and by the time of withdrawal paid $1,800 for the course. The total cost of the course is $5,200.00. The registration fee of $250.00 is non-refundable.
The hourly charge for the course is ($5,200.00 – $250.00)/160 = $30.94
The amount owed by the student for 16 hours of tuition is 16 x $30.94 = $495.04
The total amount owed by the student is $495.04 (tuition) + $250.00 (registration fee) = $745.04
The student has completed 16/160 = 10% of the course and is entitled to a refund.
The School will refund $1054.96: $1,800.00 (paid by the student) – $745.04 (owed by the student) = $1054.96 (One Thousand Fifty Four dollars and Ninety Six cents)

To cancel the Enrollment Agreement, withdraw from the course (that is not subject to 1.), and obtain a refund, a student has to submit the written Request for Cancellation/Withdrawal and Refund. The Form for the Request will be provided on the date the student signs the Enrollment Agreement.

The information submitted by the student in the Request for Cancellation/Withdrawal and Refund will be compared with the School records. If there is a discrepancy, a copy of the student’s Request with the discrepancies specified will be mailed to the student, and he/she will be requested to submit any evidence (receipts, cancelled checks, statement of facts, etc.) to prove the correctness of submitted information. If the student fails to submit the requested proof within seven business days from the date the School mailed the copy of the student’s Request, the eligibility for a refund and amount to be refunded will be determined in accordance with the School records.